CoParentPro

Privacy Policy

Last updated: September 5, 2026

Braveheart Innovations (“we,” “our,” or “us”) operates the CoParentPro mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our App.

1. Information We Collect

1.1 Account Information

When you create an account, we collect your name, email address, and authentication credentials. If you sign in with Google or Apple, we receive your name, email, and profile photo from those providers.

1.2 Profile Information

You may voluntarily provide additional information such as date of birth, phone number, gender, and a profile photo.

1.3 Communication Data

Messages you send and receive through the App are stored to provide our communication services. Message content, timestamps, delivery status, and read receipts are recorded.

1.4 Communication Analysis

The App offers tone guidance on the messages you write. It works in two layers:

  • On your device: a rule-based check runs on your phone as you type and again when you send. This check does not send your draft anywhere.
  • In the cloud: when you send a message or tap Review, the App may send your draft, the number and types of any attachments, the findings of the on-device check, and, if you are replying to a message your co-parent just sent, that one message to our servers, where an AI model hosted on Google Cloud (Vertex AI) reviews it and returns explanations of flagged phrases and suggested rewrites. The rest of your conversation is not sent.

The cloud layer runs only after you have chosen it. The first time you open a conversation with your co-parent, the App explains where your drafts go and asks you to choose between cloud review and keeping analysis on your device. Until you choose, drafts stay on your device.

Drafts you do not send, and the rewrites you are offered, are not stored. When you send a message, its analysis result (a green, yellow, or red category, scores, and any flagged phrases) is stored with the message. Your connected co-parent can see the category of messages you sent to them. Insights are built only from your own sent messages and are not shown to your co-parent.

You can turn off the cloud layer at any time with Private Mode (Settings > General). In Private Mode, analysis stays on your device and explicit rule-based warnings still appear. Messages in conversations with anyone other than your co-parent, and messages sent from family-member accounts, are analyzed on your device only.

This analysis is designed to promote constructive communication, not to monitor or judge users.

1.5 Calendar and Scheduling Data

Custody schedules, calendar events, transitions, and related information you enter are stored to provide scheduling services.

1.6 Financial Data

Expense records, reimbursement requests, and related financial information you enter are stored to facilitate expense sharing between co-parents.

1.7 Child Information

Information about children (names, dates of birth, medical contacts, school information) that you enter is stored to facilitate co-parenting coordination. We treat all child data with the highest level of protection.

1.8 Device and Usage Data

We collect device tokens for push notifications, app usage analytics, and error reports to improve our services.

1.9 Subscription Information

If you subscribe, we receive your subscription status and store transaction identifiers from the App Store or Google Play through RevenueCat (see Section 3.3). We do not receive your payment card details.

1.10 Website Launch Waitlist

If you join the launch waitlist on coparentpro.app, we store the email address you enter and the page of our website you signed up from, so we can email you when the App is available. We use this address only to notify you about the App's launch. To be removed from the waitlist at any time, email us at support@braveheartinnovations.com.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the App's services
  • Facilitate communication between co-parents
  • Provide communication analysis and feedback
  • Send push notifications for messages, calendar events, and expenses
  • Generate court-compliant communication reports when requested
  • Ensure data integrity and security
  • Comply with legal obligations

3. Data Sharing and Disclosure

3.1 Co-Parent Sharing

By design, certain information is shared with your connected co-parent, including messages, calendar events, child information, and expense records.

3.2 Court Compliance

Message exports include integrity verification (SHA-256 hashes) to ensure authenticity for court proceedings. We do not proactively share data with courts; exports are initiated by you.

3.3 Service Providers

We use Firebase and Google Cloud (Google LLC) for authentication, data storage, file storage, cloud functions, push notifications, crash reporting, and analytics, and Google Cloud's Vertex AI for the cloud layer of communication analysis described in Section 1.4. Google processes this data on our behalf in accordance with Google Cloud's data processing terms.

Subscriptions are purchased through the App Store or Google Play, which handle payment. We use RevenueCat to confirm subscription status across your devices; it receives your account identifier and the purchase and subscription details provided by the app store, but not your messages, calendar, expenses, files, or child information.

3.4 Legal Requirements

We may disclose information if required by law, subpoena, or court order.

4. Children's Privacy (COPPA)

CoParentPro is designed for adult co-parents, not for use by children under 13. We do not knowingly collect personal information from children under 13. The child information stored in the App is entered by adult parents for coordination purposes. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

5. Data Security

We implement industry-standard security measures including:

  • Encryption in transit (TLS/SSL) and at rest
  • Firebase Authentication with secure token management
  • Firestore security rules that restrict data access to authorized users
  • Audit logging for court-sensitive operations

6. Data Retention

  • Active accounts: Data is retained as long as your account is active
  • Deleted accounts: Account deletion is processed after a 30-day grace period. Message content is anonymized (sender identity removed) but preserved for court compliance. See Delete your account for the full process
  • Export records: Audit logs of data exports are retained indefinitely for legal compliance

7. Your Rights

You have the right to:

  • Access your personal data through the App
  • Export your message history: message and court-record exports are available in the App (Settings > Data Export) with a Premium subscription
  • Request a copy of the personal data we hold about you: use Settings > Data Export > Request My Data, which opens an email to support@braveheartinnovations.com, or email us directly. We may ask you to confirm the request from the email address on your account, and we will respond within the time required by applicable law
  • Correct inaccurate information through your profile settings
  • Turn off cloud communication analysis with Private Mode (Settings > General)
  • Delete your account (Settings > Account Management, or by email; see Delete your account)
  • Withdraw consent for non-essential data processing

For users in the European Economic Area (EEA), you have additional rights under GDPR including data portability and the right to lodge a complaint with a supervisory authority.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the App or by email. Your continued use of the App after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Braveheart Innovations
Email: support@braveheartinnovations.com