CoParentPro

Your data

Delete your account

You can delete your CoParentPro account from inside the app or by email. Either way there is a 30-day grace period in which you can change your mind.

In the app

  1. Open CoParentPro and go to Settings.
  2. Tap Account, then Account & Security.
  3. Tap Delete My Account and confirm your identity (password, Google, or Apple).
  4. Type DELETE to confirm. You are signed out and the deletion is scheduled.

Without the app

If you no longer have the app installed, email support@braveheartinnovations.com with the subject “Delete my account”, from the email address on your account. We confirm the request with you, schedule the deletion, and reply when it is done. Requests are handled within the time required by law, usually within a few business days.

The 30-day grace period

The moment a deletion is scheduled, your connections to your co-parent and any family members end, your push notifications stop, and you are signed out on every device. Your data is then permanently deleted 30 days later.

To keep the account, sign back in within those 30 days and tap Restore my account. Restoring brings back your records, but not your connections: send a new connection request to reconnect with your co-parent.

What is deleted

  • Your profile, sign-in credentials, and preferences
  • Your notification history, device tokens, and calendar settings
  • Files, photos, and receipts you uploaded
  • Your Insights and court-export records
  • Children you added when no other parent is linked to them

What is kept

  • Messages you sent stay in your co-parent’s conversation with your name replaced by “Deleted User”, so their record stays complete.
  • Shared records the other parent still uses (calendar events, expenses, children linked to both parents) stay with that parent.
  • Audit logs of report exports are retained for legal compliance.

Subscriptions

Deleting your account does not cancel a Premium subscription. Cancel it through the store before you delete: on iOS, Settings > Apple ID > Subscriptions; on Android, Google Play > Menu > Subscriptions. You keep Premium until the end of the billing period you already paid for.

Want a copy of your data first? See section 7 of the Privacy Policy, or use Settings > Data Export > Request My Data in the app.